The Triathlon Coaching Company

Terms & Conditions


The following terms & conditions should be read carefully before making a booking. If you have any questions or queries, please get in touch and we’ll be happy to talk through them.



Full payment is required upon booking.  


Cancellation by the Client

The following cancellation will apply once notice of cancellation has been received in writing. We will contact you by email to confirm your requests. In cases where we do not receive your requests in writing we will not be held responsible.

You will be liable to pay the balance of the monies in full if you do not notify Optima Training Systems of cancellation.


Cancellation charges applicable

Up to 6 weeks – 40% of total booking value

Less than 6 weeks – 100% of total booking value


Cancellation or changes by Optima Training Systems

Whilst rare, it could at some stage be necessary to make minor alterations to the booking and other details both before and after bookings have been confirmed. Although most changes would be minor ones, we reserve the right to do so but will advise you of any issues arising from such changes. If it is necessary to make a significant change before arrival, we will advise you as soon as we can. We will then offer you the choice of either accepting the changed arrangements notified to you, purchasing an alternative week, or cancelling your camp and receiving a full and prompt refund of all monies paid to Optima Training Systems.  Should you wish to make any changes to your booking after it has been confirmed and reserved you are requested to advise us of your wishes. Whilst we will endeavour to assist to the best of our ability, we cannot guarantee that we will be able to meet all requests.



We advise clients to take out British Triathlon Federation membership which provides insurance for athletes whilst training and racing.



You should recognize the inherent risks in the activities you/your child will be participating in and agree to accept complete responsibility for any injury, damage or loss caused by you/your child as a result of participation in those activities. You will be requested to sign a disclaimer upon arrival, which outlines your acceptance of the risks as part of participation in the activities at Optima Training Systems. This does not remove our legal duty of care but is simply used to highlight your acceptance of the risks inherent in the activities in which you/your child are participating.


Changes to the Optima Training Systems Itinerary

Occasionally we might have to differ from a displayed itinerary. All itineraries advertised on our website are of example only and not a statement of intent. Optima Training Systems has the right to change and adapt the displayed itineraries as they see fit. If by any chance additional expenses are incurred through situations outside of our hands i.e. delays, accident, strike, riots or acts of God and the like Optima Training Systems will not be held accountable.

Athlete Testimonials

Toby Matthewson (30-35 AG Triathlete)

Before meeting James I was training consistently but with no real purpose and strategy. I was impressed with the technical insight and individual time James was able to deliver....

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Carrie Boericke (Mother)

My 10 year old son has benefited greatly from individual coaching by Emma, serving to improve his performance and his confidence. Her coaching style is entirely bespoke....

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Elizabeth Jack (Personal Coaching)

I have used James as a trainer for several years and in that time I have changed from being a relatively unfit person with a bad back who did very little exercise into someone who has run a marathon .....

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Latest News

"IRONMAN Wales" Optima is official training partner.. Ironman Wales